Client Relations Executive

Are you a dynamic and results-driven professional with a passion for building strong client relationships? Boost is seeking a Client Relations Executive to join our team in Bali. In this role, you will play a pivotal part in driving SME lending and deposit growth, ensuring our clients receive exceptional service and support. With a vibrant and diverse client base, this is your opportunity to make a tangible impact in the financial services industry.

At Boost, we are committed to fostering a culture of innovation and excellence. As a Client Relations Executive, you will be responsible for managing and nurturing client relationships, from initial contact to long-term retention. You will leverage our suite of banking products and services to meet the unique needs of our clients, providing personalized solutions that drive their success.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain client relationships, ensuring high levels of satisfaction and loyalty.
• Provide exceptional customer service, addressing client inquiries and concerns promptly and effectively.
• Assist in the development and implementation of client onboarding and retention strategies.
• Collaborate with cross-functional teams to identify and implement solutions that meet client needs.
• Monitor client activity and provide regular reports and updates to the client relations manager.
• Stay up-to-date with industry trends and best practices, applying this knowledge to enhance client relationships.
• Participate in training and development programs to continuously improve your skills and knowledge.
• Contribute to the overall success of the client relations team, supporting initiatives and projects as needed.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 2 years of experience in client relations, customer service, or a similar role within the financial services industry.
• Strong interpersonal and communication skills, with the ability to build and maintain positive relationships.
• Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities.
• Proficiency in English, both written and spoken.
• Familiarity with banking products and services, including SME lending and deposits.
• Ability to work independently and as part of a team in a fast-paced environment.
• Enthusiasm for learning and adapting to new challenges and opportunities.

🛠️ Keahlian

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