Customer Service and Sales Associate
Join our dynamic team as a Customer Service and Sales Associate and play a pivotal role in building meaningful relationships with clients across telecommunications, consumer services, and the non-profit sector. Based in the vibrant regions of Bali, you will be the face of our organization, ensuring client satisfaction and driving sales growth. With a competitive salary of Rp 5,000,000 - Rp 8,000,000 per month, this is your chance to thrive in a dynamic and supportive work environment.
In this role, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues promptly. You will also be a key player in our sales efforts, identifying opportunities, and closing deals. Our team is committed to your professional growth, offering training and development opportunities to help you succeed.
๐ Tanggung Jawab Pekerjaan
- Provide excellent customer service by handling client inquiries and resolving issues efficiently.
- Assist in sales efforts by identifying opportunities and closing deals.
- Maintain accurate records of client interactions and sales activities using our CRM system.
- Collaborate with the sales and marketing teams to achieve targets and drive business growth.
- Stay updated with industry trends and best practices to enhance our services.
- Participate in team meetings and contribute to brainstorming sessions to improve processes.
- Ensure compliance with company policies and procedures.
- Represent our organization professionally at client meetings and events.
๐ Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in customer service and sales roles.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Proficiency in using CRM software such as Salesforce or HubSpot.
- Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work well under pressure and meet tight deadlines.
- Proven track record of achieving sales targets and exceeding customer satisfaction metrics.
๐ ๏ธ Keahlian
Kirim lamaran sekarang sebelum batas waktu.๐ Lamar Sekarang