IT Support Specialist (Center IT)

Join J&T Express as an IT Support Specialist in Kendari, Sulawesi Tenggara, and play a pivotal role in maintaining our IT infrastructure. This position offers a unique opportunity to work in a dynamic logistics environment, ensuring seamless operations through robust IT support. As part of our Center IT team, you will be responsible for troubleshooting, maintaining, and optimizing our IT systems, ensuring minimal downtime and maximum efficiency.

J&T Express is a leading logistics company in Indonesia, known for its commitment to innovation and excellence. With a strong presence in Kendari, we are expanding our operations and seeking talented professionals to join our team. In this role, you will have the chance to work with cutting-edge tools and technologies, providing first-class support to our employees and ensuring the smooth running of our business.

As an IT Support Specialist, you will be responsible for a wide range of tasks, including hardware and software troubleshooting, network management, and system maintenance. You will work closely with our team to ensure that our IT systems are always up-to-date and running efficiently. This is an excellent opportunity to grow your career in a fast-paced and challenging environment.

📋 Tanggung Jawab Pekerjaan

• Provide first-line IT support to employees, including troubleshooting hardware and software issues.
• Maintain and optimize our IT infrastructure, including servers, networks, and workstations.
• Install, configure, and update software and hardware as needed.
• Monitor system performance and implement improvements to enhance efficiency.
• Manage and maintain our IT documentation, ensuring it is up-to-date and accessible.
• Coordinate with other IT teams to resolve complex issues and ensure seamless operations.
• Provide training and support to new employees on IT systems and procedures.
• Stay updated with the latest IT trends and technologies to ensure our systems are always cutting-edge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support roles.
• Proficient in using IT support tools such as ServiceNow, Jira, and Confluence.
• Familiarity with network protocols, operating systems, and hardware components.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator are a plus.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

🛠️ Keahlian

Lowongan Terkait